Shipping policy

Sonderi Shipping Policy

Last updated: June 12, 2026

Order Processing

We strive to process all orders within 1-2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment.

Domestic Shipping — United States

We offer the following shipping options within the United States:

Shipping Method Cost Estimated Delivery
Standard/Free Free 3-7 business days
Expedited Calculated at checkout 2-4 business days
Express Calculated at checkout 1-2 business days

International Shipping

For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer, and any additional fees will be paid by the recipient.

Order Tracking

Once your order has shipped, you will receive a tracking email with details on how to monitor the status of your shipment. You can use this information to track your order from our warehouse to your doorstep.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 10 days of the expected delivery date. When contacting us, please include your order number and photos of the damaged item(s). We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@sonderi.shop. We're here to help and will respond to your email as soon as possible.