Terms of service

Terms of Service

1. Acceptance of Terms

To use the Sonderi online store, you must be at least 18 years old. By using our website and placing orders, you confirm that you have reached the age of majority and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our site.

2. Products and Availability

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we cannot guarantee that all products will be available at all times. In the event that a product is no longer available, we will notify you as soon as possible and provide alternatives or a refund, as applicable.

3. Orders and Pricing

Prices for our products are subject to change without notice. When you place an order, we will provide you with an order summary, including the total cost of your purchase. Please review your order carefully, as we cannot make changes to orders once they have been submitted.

4. Payment

We accept various payment methods through Shopify Payments, which is certified as PCI DSS compliant. By using our site, you acknowledge that you are providing payment information to Shopify Payments and agree to their terms and conditions. We do not store your payment information on our servers.

5. Shipping and Delivery

Our shipping policies and procedures are outlined in our Shipping Policy, which is incorporated into these Terms of Service by reference. Please review our Shipping Policy for information on delivery times, rates, and restrictions.

6. Returns and Refunds

Our return and refund policies are outlined in our Return & Refund Policy, which is incorporated into these Terms of Service by reference. Please review our Return & Refund Policy for information on returning or exchanging products and obtaining refunds.

7. Intellectual Property

All content on our website, including product images, descriptions, and designs, is the property of Sonderi or our licensors. You may not reproduce, distribute, or display any of our content without our prior written permission.